Teamleader Customer Service (m/f/x) Automotive DACH Benelux

Energizing a new world with Exide Technologies

Exide Technologies is an internationally leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications. With more than 135 years of experience, Exide has developed and globally marketed innovative batteries and systems, contributing to the energy transition and driving a cleaner future. Exide Technologies' culture and strategy are centred on recycling, sustainability, and environmental responsibility. The company has 11 manufacturing and 3 recycling facilities across Europe, ensuring resilience and a low CO2 footprint with a local supply chain. With a team of 5,000 employees, we provide €1.6bn energy storage solutions and services to customers worldwide, every year.

Exide Technologies’ Automotive Division manufactures 12V batteries for all powertrain concepts, covering internal combustion over to full electrician and off-road vehicles. We offer lead-acid and lithium-ion batteries for light and commercial vehicles, motorcycles, boats and more. We serve the OEMs and the Aftermarket with our and our customer’s top brands.

For our growing Automotive division at the earliest possible date we are looking for a:

Teamleader Customer Service (m/f/x) Automotive DACH Benelux

Join our team in Büdingen (catchment area Frankfurt, Hanau, Gelnhausen, Gießen, Aschaffenburg).

What will your daily responsibilities include in this role?

• Professional and disciplinary management responsibility for 8 employees
• Organisation and optimisation of the timely and economical processing of our customer orders
• Optimising the existing key figures and reporting system in close cooperation with the relevant departments
• Ensuring the flow of information and communication within the department and to the interfaces
• Coordinating activities between sales and logistics as well as material availability checks
• Establishing, expanding, maintaining and developing new and existing customer relationships

What we ask for:

• University degree in Business Administration or a completed commercial apprenticeship with several years of job experience
• Approx. 3-5 years of experience in a comparable position
• Experience in the automotive industry is a plus
• Proficient written and spoken german and english skills
• Ability to lead, motivate and develop a team
• Good communication and interpersonal skills
• Commitment, high degree of initiative

What we offer:

We offer you a challenging, responsible and varied job in a modern, fast growing divison within an International Corporation. You can expect a highly collegial working environment with a reasonable scope for action and decision-making.  You will benefit from exciting personal and professional development opportunities, additional corporate well-being initiatives, and several key benefits, including: (Adapting it for each role)

• Permanent contract
• Hybrid working model: combination of remote and collaborative office experience to enable innovation (3 days per week in the office, 2 days remote work after initial adaptation period).
• Annual holidays: 30 days
• Benefit from a fair and dynamic reward package that recognise your performance and potential.
• Professional growth possibilities & learning opportunities.
• Collaborate with transverse teams and helpful colleagues.
• Contribute to innovative projects
• A real perspective of working in a dynamic environment.

Contact: